Payment

Payment Methods

Payment can be made by PayPal, Visa, Mastercard and American Express.  

 

Shipping

Shipping Method

All orders will be shipped within 2 business days of the order being received (excluding weekends and holidays).

All items are packaged in small gift boxes and bubble mailers to ensure every item reaches its destination safely.

All orders are shipped by Canada Post Airmail.

Estimated delivery times

Within Canada	5 to 10 business days
USA	7 to 10 business days
Other International	10 – 20 business days (shipping information will be sent with the order confirmation)

 

** Estimated delivery times are provided by Canada Post. These are only estimates and delivery times can be affected by increased mail volume around holidays, extreme weather, customs processing and postage strikes.

** International buyers **

CUSTOMS FEES AND DUTY: All customs fees and duties are the responsibility of buyer. These fees can be quite high in some countries especially on packages arriving in the UK.

Shipping Cost

Shipping cost will be calculated when orders are placed. If shipping paid is higher than actual cost of shipping, you will receive a refund once the order is shipped.

Shipping Upgrades

If you need your order to arrive sooner, please select a shipping upgrade at checkout.

 

Returns

Returns and Exchanges

Please contact us to arrange returns and to receive instruction for the return.

• Contact us within 14 days of delivery
• Ship back the item within 21 days of delivery

Custom and personalized items cannot be returned or exchanged.

Conditions of Return

Buyers are responsible for the return shipping costs. The item must be returned in the original gift box and protective packaging to ensure that the item arrives back in new/unworn condition.  If the item is not returned in its original new condition, the buyer is responsible for the loss of value.